See why 8/9-figure Shopify brands trust us to run their email, SMS & Direct Mail marketing
Book My Free Audit
Average order values are climbing, but returning customers are dropping every single month.
A massive pool of window shoppers is slipping through the cracks.
Random emails sent at random times, disrupting the customer journey.
You have no idea if high-value customers are engaging or quietly unsubscribing.
They can't keep up with 4-5 campaigns a week, making it impossible to work on deep strategy.
List growth, welcome flows, and tested acquisition offers tuned to convert window shoppers into 1st-time customers.
Post-purchase flows, segmentation, and win-backs that pull one-time buyers back for orders 2, 3, and beyond.
Direct mail, loyalty, and deeper cohort analysis to lift the lifetime value of every customer that makes a purchase.
We're not just an email mockup factory... Our work goes beyond the inbox.
Leaning on our team to architect every lifecycle touchpoint with your customers - from first ad click to fourth purchase to dormant win-back.
Generating 35%+ of all revenue from retention channels that scale with your brand. Real send rhythm, real flows, real revenue on every campaign.
Generating meaningful profit from the most untapped retention marketing channel. Targeted, triggered, ROI-positive sends to dormant high-LTV cohorts.
Building a truly valuable rewards program that drives incremental value from your top 5% customers - the cohort that quietly funds the next 12 months of growth.
Boosting subscription take rate & reducing 90-Day churn to build a world-class recurring revenue stream that compounds quietly in the background.
See what we've done for a handful of brands we've helped.
Theory11 creates the world's greatest playing cards & games, partnering with the likes of Neil Patrick Harris, Zach King, and more. By bringing their brand's magic to the inbox, we've increased their email Campaign engagement by 260%.
Partnering with over 1,000+ licensed IPs, Youtooz brings the internet's most memorable moments to life. In the first 90 days, we launched 3 of their largest revenue generating Campaigns of the year.
Yokkao is globally renowned for their Bangkok-crafted Muay Thai gear, partnering with legendary icons like AKA, Superlek, and Wiz Khalifa. In the first 45 days, we rebuilt their lifecycle program and unlocked a brand-new revenue tier.
Here's what will happen once you click the big blue button below:
Pick a 30-minute slot. We'll learn about your business, where you've been, and where you're trying to go - so we can decide if we're a good fit.
We do a free, unfiltered audit of your retention program - copy, design, flows, deliverability, SKU mix, send timing, and cohort velocity.
We hop on a 1-hour call to walk the audit, share our recommended roadmap, and decide together: partner up, or part ways with a clearer playbook.
If you were to build a full retention team in-house from scratch, here's what it actually takes:
That's $370K/yr in salaries alone, before benefits, before software, before the months it takes to find and ramp them. And that's assuming you can actually hire and retain that level of talent.
Working with us is a fraction of that cost. Plus you get the breadth of every experiment we've run across dozens of other 8-figure brands - context you can't buy with a single in-house hire.
The opposite. The best brands we work with already have an internal lead - they brought us on because they want to do more, test more, and finally ship the higher-level lifecycle initiatives that they couldn't do without us.
We give your team the time and space to focus on strategy without sacrificing day-to-day performance.
What you put in is what you'll get out. If you pay someone $4K a month, you're getting Canva templates, outsourced copy, and a faceless account manager checking boxes.
When you work with us, every dollar you spend is tied to a specific outcome - and you get an ROI from the work we ship. Hands down.
Within 7 days of kickoff, our first email campaign ships live. From there:
Day 30 · your email and SMS list is growing faster than it is today.
Day 45 · your top 3 automation flows have been tested and are generating more revenue.
Day 60 · your weekly campaign sends are outperforming your current baseline.
The only thing we need from your team is approval on our work. We're fully capable of leading both strategy and execution without holding your team's hand.
You'll review weekly campaign sends, sign off on flow rebuilds, and approve quarterly roadmap updates. That's it.
Month-to-month, no contracts. Before jumping in, we send your team a custom proposal for the exact scope of work you need - so you know what you're paying for and what you'll get.
If we're a long-term fit, we offer generous discounts for 3, 6, and 12-month commitments.
Our plan of attack. Here's everything our team will build:
A visual map of every retention touchpoint your brand sends to a customer.
A handful of high-converting welcome offers that increase first-time customer sales.
Our team will run dozens of tests to skyrocket your monthly email & SMS list growth.
The set of automations that turn window shoppers into high-value customers.
More reviews. Fewer CX tickets. Higher returning customers. The automations that punch a hole through your lifetime value ceiling.
Full strategy & execution included (copy, design, management).
Klaviyo
Postscript
Attentive
Recharge
Stay AI
PaperRun
PostPilot
Rivo
We'll jump into Shopify, Klaviyo, Postscript - every tool you use - and pinpoint the gaps in your retention strategy.
After 4 days, we meet on a call & show you everything we uncovered: what's good, what's bad, and a full Retention Roadmap of what we'd do to add the most value in 90 days.
Worst case, you keep the audit for free.
Book My Free Audit
